Terms of service
Last updated: August 12, 2025
Welcome to cookiegrips! Thanks for stopping by our little corner of the internet, where overgrips are fresh out of the oven and packed with flavor (metaphorically, of course). By browsing our site or placing an order, you’re agreeing to these Terms — so grab a coffee and give them a read.
1. The Basics
-You need to be at least 18 years old (or have a parent/guardian’s blessing) to shop here.
-We can decline or cancel an order if something doesn’t look right (rare, but sometimes necessary).
-Our site may change from time to time — new sections, new colors, new drool-worthy photos — without notice.
2. Our Products
-We do our best to show colors and styles accurately, but screens and lighting can make things look a little different in person.
-Stock moves fast — if you see something you like, don’t wait!
-We may limit how many of a particular item you can grab in one order.
3. Prices & Payment
-All prices are listed in USD unless we say otherwise.
-Prices can change like cookie recipes — we’ll always honor the price you saw at checkout.
-Payment is due in full at the time of order. We accept major credit cards and any other payment options shown at checkout.
4. Shipping & Delivery
-We ship to the address you give us at checkout — double-check it so your grips don’t go on an accidental adventure.
-Delivery times are estimates, not guarantees (postal systems have their own timelines).
-Shipping costs will be shown at checkout — sometimes you’ll hit our free shipping threshold and we’ll cover it.
5. Returns & Refunds
-Not feeling the grip love? You can return unused, unopened products within 30 days of delivery. However reach out to us first to see if we can make it right first.
-Return shipping is on you unless we made a mistake.
-Refunds go back to your original payment method once we receive and check your return.
-International refunds/returns are not available at this time.
6. Our Liability
-We’re not responsible for indirect or accidental damages — like missing a pickleball match because your overgrip arrived a day late.
-If there’s ever an issue, our maximum responsibility is the amount you paid for the product.
7. Legal Stuff
These Terms follow the laws of the State of California, USA — because that’s where our cookie jar lives.
8. Contact Us
Questions, comments, or cookie ideas? Reach out!
Email: hello@cookiegrips.com
Website: www.cookiegrips.com
Instagram: @cookiegrips